Posted 2 years ago

Information Systems Developer

This position is accountable for Coptic Orphans’ technology solution design, development, implementation, and maintenance. The position responsibilities include acting as the second level of support for issues and inquiries; keeping track of the systems’ architecture design; ensuring Coptic Orphans’ systems availability, reliability, scalability, and security.


Essential Functions and Responsibilities

  • Analyze, design, develop and implement all needed systems’ automation to ensure that users are able to do their system-related responsibilities with minimum effort and time.
  • Develop customized solutions within the Salesforce platform
  • Ensure that the system satisfies the needs of all departments
  • Act as second-level support for issues and inquiries performs troubleshooting as required, and lead problem-solving efforts involving internal, and external customers, outside vendors, and other support personnel and/or organizations
  • Responsible for implementing needed modifications and design changes requested for the current system’s functionalities
  • Test the stability and functionality of the application
  • Ensure high availability and acceptable levels of performance of mission-critical systems.
  • Proactively engage in continuous improvement efforts for application design, and support, and ensure that the designing best practice is implemented
  • Keep track of the system architecture design and ensure design compatibility
  • Perform proactive system monitoring to identify any performance and/or data consistency issues

Required Education, Experience, Knowledge and Skills

  • Bachelor’s degree in computer engineering, computer science, information systems management, or related fields
  • 1 – 2 years of related professional experience
  • Strong experience in complex system design, implementation, and security
  • Strong CRM system development and design capabilities with excellent troubleshooting skills, Salesforce CRM experience is a plus
  • Strong Database development experience
  • Strong knowledge of Object-Oriented systems and their relational design
  • Good experience in Object-Oriented Programming. (Java & Java script programming experience is a plus)
  • Good knowledge of Data Analysis and Data Visualization
  • Ability to identify and solve problems, and complete tasks in a timely manner
  • Ability to gather, analyze and present information and numerical data effectively and a demonstrated, high level of accuracy and thoroughness in all duties
  • The ability to coordinate/utilize external vendors to ensure project success and smooth delivery

Travel and Working requirements

  • Occasional travel, nationally or internationally, is expected
  • Working out of the official hours and on weekends may be required


  • Cairo, Egypt
  • ICT
  • Full-time
  • N/A
  • No
  • 1-2
  • visit website
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