Required Qualifications and Experience:

1. Undertake activities related to scheduling and handling logistical arrangements for cultural orientation courses in an assigned location or throughout an assigned region for a wide range of resettlement countries, including the US, Australia, Canada, and others. Help ensure the schedule and other arrangements made for classes are appropriate in relation to the class length, training venue, and required interpretation services.
2. In coordination with the Project Focal Point, Project Administrator and/or Project Officer, generate ad hoc reports in WRAPS to determine which applicants in the USRAP require US Cultural Orientation (USCO) classes in a particular location or region.
3. Assist with the scheduling of cultural orientation classes based on data generated from ad hoc reports and information provided by the Project Focal Point, Project Administrator and/or Project Officer regarding resettlement country, class length, location, and venue.
4. Enter schedule data into WRAPS or another database as needed, ensuring a high quality of data integrity. Update schedule data based on changes to participant lists and class dates.
5. Issue notifications related to scheduled cultural orientation classes to applicants through such means as phone calls, text messages and email. As required, log responses and issue re-confirmation notifications.
6. Arrange for the appropriate interpreters to be present during cultural orientation classes through such means as coordinating with a Project Assistant, Case Management on available interpreters, working with the Project Administrator in a particular location to arrange interpreters or transmitting the request for interpreters to another IOM mission.
7. In close coordination with relevant colleagues and supervisors, including at other IOM missions, assist with circuit ride logistics for Cultural Orientation course delivery, including assisting with reserving training venues, booking accommodation for

   colleagues, arranging for food to be provided during classes and securing transport and

   accommodation.

   8. Update WRAPS and other databases with attendance records for classes based on

      feedback received on class participation from Project Assistants, Cultural Orientation

      and other colleagues in the field.

   9. Provide regular reports on work being accomplished to the Project Focal Point and/or

      Project Administrator, Cultural Orientation and/or other supervisors and team members.

   10. Demonstrate a solid understanding of the USRAP, SOPs and WRAPS, as well as the ability to remain professional, impartial and unbiased during all interactions with

       applicants and colleagues.

   11. Maintain and ensure the confidentiality and integrity of all RSC-related information by

       implementing control procedures in line with USRAP standards of conduct and data protection rules. Alert the Project Focal Point, Project Administrator or RSC management of any non-compliance to SOPs or codes of conduct by RSC staff members.

   12. Perform such other duties as may be assigned.

   Education & Experience:

   • Completed university degree from an accredited academic institution with two years of relevant work experience; or
   • Completed High School Degree/Certificate is required with a minimum of 4 years of work experience;
   • Thorough knowledge of English;
   • Attention to detail and ability to organize;
   • Excellent computer skills – Word, Excel and Internet;
   • Strong interpersonal and communication skills;
   • Ability to work under pressure with minimum supervision.

     Skills:

   • Highly developed written and verbal communication skills.
   • High skills in using MS Office package.

   Languages:

   • Fluency in English and Arabic

   How to Apply:

   Submit your CV & Cover letter to egypthrd@iom.int