– Interested applicants should consult the UNOPS standard operation procedures. (SOPs)
– Shortlisted candidates may be required to sit for a written test and will have to undergo an oral interview. Only shortlisted candidates will be contacted.
– Only Egyptian nationality or holding legal and valid work permit residency of the country can apply, no relocation fees apply.
– UNHCR follows a strict non-smoking environment policy.

CONTEXT AND DESCRIPTION OF DUTIES
The office of the High Commissioner for Refugees (UNHCR) was established in 1950 by the United Nations general Assembly. The agency is mandated to provide protection, assistance, and seek durable solutions for refugees and stateless persons.
Egypt is a signatory state to the1951 convention relating to the status of Refugees and its 1967 Protocol, as well as the 1969 OAU convention governing specific aspects of refugee problems in Africa. In accordance with the Memorandum of Understanding of 1954 concluded between UNHCR and the government of Egypt, all activities pertaining to Registration, documentation and refugee status determination are carried out by UNHCR. UNHCR offices in Egypt has offices in Greater Cairo (6th October and Zamalek district) as well as a field office in Alexandria.
THE INCUMBENT IS RESPONSIBLE FOR THE FOLLOWING ASSIGNED DUTIES:
Purpose and Scope of Assignment
Under the direct supervision of the Assistant Community-based Protection Officer and the overall supervision of the Protection Officer (Community based), the Protection Assistant (community based) will undertake the following tasks:

– Provide counselling to refugee and Asylum seekers in need of UNHCR¿s intervention and support and ensure proper feedback is provided to persons of concern (POCs).
– In coordination with UNHCR implementing partners assist in assessing the needs of vulnerable refugees and asylum seekers and facilitate access to assistance as required.
– Provide support to and participate in coordinating and implementing outreach activities.
– In collaboration with Registration and Protection Counselling, monitor the registration and reception processes to ensure that persons with specific protection needs are identified, prioritized and given the needed attention.
– Contribute to developing communication strategies for POCs to access such services.
– In coordination with the supervisor, conduct monitoring/home visits to monitor quality of services provided to POCs and field visits to the communities.
– Contribute to age, gender and diversity mainstreaming in all of UNHCR Egypt¿s activities.
– Provide regular analytical and statistical reports of activities carried out.
– Compile and enter statistical data into the database on community services activities and update Individual cases in ProGres.
– Draft and routine correspondence and note for file relating to individual cases and minutes of unit and community outreach meetings.
– Performs other relevant duties as required.

Monitoring and Progress Controls

– Manage the Communication with Communities WhatsApp group 3-4 days a week.
– Facilitate and note take 4-5 community meetings per month.
– Conduct community field visits in coordination with the supervisor per month.
– 5 social assessments conducted effectively per week.
– Counselling provided to an average of 20 persons over the telephone per week
– 5-10 home and monitoring visits conducted monthly- this should be mixed approach of virtual and
– physical monitoring visits.
– All cases assessed and assisted updated on RAIS and ProGres Monthly.

REQUIRED MINIMUM QUALIFICATIONS AND PROFESSIONAL EXPERIENCE

Work experience

– For G4 – 1 year relevant experience with High School Diploma; or Bachelor or equivalent or higher

Key Competences
– Fluency both in oral and written English and Arabic.
– Basic computer skills.
– Drafting skills, both in English and Arabic especially in English will be an asset.
– Sound interpersonal and communication skills, especially with people from different cultural backgrounds.
– Sincere understanding of basic principles of refugee protection and UNHCR’s mandate.
– High motivation and commitment towards asylum applicants, flexibility, and the ability to cope with pressure and high workloads.

Competencies as defined in Job Profile

– Fluency both in oral and written English and Arabic.

– National UNOPS (LICA-4). Till 31 December 2022, with possibility of extension.

– The closing date for submission of application is 16 August 2022 (Cairo local time)