Dear Sir/Madam,
Annex I Annex II Annex III Annex IV Annex V Annex VI
Instructions to Offerors General Conditions of Contract Terms of Reference (TOR) Proposal Submission Form Price Schedule Form
Vendor Information Form
Form AM 10-10 (June 2017)
REQUEST FOR PROPOSAL – RFP Services
Re-development of UNS2IN module using latest IT Software Ref: RFP/102-2022/2210263011CAI
(Please quote this UNESCO reference in all correspondence)
Date 26 July 2022 You are invited to submit an offer for RFP: Re-development of UNS2IN module using
latest IT Software in accordance with the present solicitation document.
The Request for Proposal (RFP) consists of this cover page and the following Annexes:
Your bid, submitted electronically, should reach the following address dedicated e-mail address no later than [08 August 2022] (midnight Cairo Time).
cairo-rfp@unesco.org
without any copy to any other e-mail addresses. Offers addressed at any other e-mail accounts will be disqualified. Please indicate RFP reference RFP/102-2022/2210263011CAI «Re-development of UNS2IN module using latest IT Software» and closing date and time in your email heading.
(To be noted that all files together not to exceed 5 Mb)”
Or , your offer comprising of technical proposal and financial proposal, in separate envelopes, must be received at UNESCO Office at the address stated below not later than 8 August 2022 (midnight Cairo Time).
UNESCO Regional Bureau for Sciences in the Arab States– Cairo Office
Northern Extension, 6th of October City, Arab Republic of EGYPT
PROPOSAL FOR SERVICES – DO NOT OPEN
Reference: RFP/102-2022/2210263011CAI Re-development of UNS2IN module using latest IT Software»
RFP Closing Date and Time: 8 August 2022 (midnight Cairo Time).
This letter is not to be construed in any way as an offer to contract with your firm/institution. Your proposal could, however, form the basis for a contract between your company and UNESCO.
You are requested to acknowledge the receipt of this letter and to indicate whether or not you will be submitting a proposal. For this purpose, and for any requests for clarification, please contact n.hassan@unesco.org;
For and on behalf of UNESCO
Dr Abdulaziz Almuzaini
Regional Director& Representative
UNESCO Regional Bureau for Sciences in the Arab States
Revised: June 2016 BFM/FPC
ANNEX I – Instructions to Offerors
These instructions contain general guidelines and instructions on the preparation, clarification, and submission of Proposals.
A. INTRODUCTION 1. General
The purpose of this Request for Proposal (RFP) is to invite Sealed Proposals for professional services to be provided to the United Nations Educational, Scientific and Cultural Organization – UNESCO.
2. Eligible bidders
Bidders should not be associated, or have been associated in the past, directly or indirectly, with a firm or any of its affiliates which have been engaged by UNESCO to provide consulting services for the preparation of the Terms of Reference, and other documents to be used for the procurement of services to be purchased under this Request for Proposal.
This bid is open to all national and international suppliers who are legally constituted, can provide the requested services.
Bidders are ineligible if at the time of submission of the offer:
(a) The bidder is on the exclusion list published on the global portal for suppliers of the United Nations Organization, (http://www.ungm.org) due to fraudulent activities.
(b) The name of the bidder appears on the Consolidated United Nations Security Council Sanctions List which includes all individuals and entities subject to sanctions measures imposed by the Security Council.
(c)The bidder is excluded by the World Bank Group.
3. Fraud and corruption
UNESCO requires that bidders, contractors and their subcontractors adhere to the highest standard of moral and ethical conduct during the procurement and execution of UNESCO contracts and do not engage in corrupt, fraudulent, collusive, coercive or obstructive practices.
For the purpose of this provision such practices are collectively referred to as “fraud and corruption”:
- “Corrupt practice” is the offering, giving, receiving or soliciting, directly or indirectly, an undue advantage, in order that the person receiving the advantage, or a third person, act or refrain from acting in the exercise of their official duties, or abuse their real or supposed influence;
- “Fraudulent practice” is a knowing misrepresentation of the truth or concealment of a material fact aiming at misleading another party in view of obtaining a financial or other benefit or avoiding an obligation, or in view of having another party act to their detriment ;
- “Collusive practice” means an arrangement between two or more parties designed to achieve an improper purpose, including influencing improperly the actions of another party ;
- “Coercive practice” means impairing or harming, or threatening to impair or harm, directly or indirectly, any party or the property of the party to influence improperly the actions of a party.
- “Obstructive practice” means acts intended to materially impede the exercise of UNESCO’s contractual rights of audit, investigation and access to information, including destruction, falsification, alteration or concealment of evidence material to a UNESCO investigation into allegations of fraud and corruption.
Form AM 10-10 (June 2017)
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• “Unethical practice” means conduct or behaviour that is contrary to Staff or Supplier codes of conduct, such as those relating to conflict of interest, gifts, hospitality, postemployment provisions, abuse of authority and harassment.
UNESCO expects that all suppliers who wish to do business with UNESCO will embrace the United Nations Supplier Code of Conduct
UN Agencies have adopted a zero tolerance policy on gifts and therefore, it is of overriding importance that UNESCO staff should not be placed in a position where their actions may constitute or could be reasonably perceived as reflecting favourable treatment of an individual or entity by accepting offers of gifts, hospitality or other similar favours. Vendors are therefore requested not to send or offer gifts or hospitality to UNESCO personnel.
UNESCO will:
- Reject a proposal to award a contract if it determines that a vendor recommended for awardhas engaged in fraud and corruption in competing for the contract in question.
- Cancel or terminate a contract if it determines that a vendor has engaged in fraud andcorruption in competing for or in executing a UNESCO contract.
- Declare a vendor ineligible, either indefinitely or for a stated period of time, to become a UNregistered vendor if it at any time determines that the vendor has engaged in fraud and corruption in competing for or in executing a UNESCO contract.
Any concern or evidence that corruption or fraud may have occurred or is occurring related to a UNESCO contract shall be forwarded to the Office of Internal Oversight. Please refer to how-to-report- fraud-corruption-or-abuse.
4. Cost of Proposal
The Offeror shall bear all costs associated with the preparation and submission of the Proposal and UNESCO will in no case be responsible or liable for those costs, regardless of the conduct or outcome of the solicitation.
B. SOLICITATION DOCUMENTS
5. Contents of Solicitation DocumentsProposals must offer services for the total requirement. Proposals offering only part of the requirement will be rejected. The Offeror is expected to examine all corresponding instructions, forms, terms and specifications contained in the Solicitation Documents. Failure to comply with these documents will be at the Offeror’s risk and may affect the evaluation of the Proposal.
6. Clarification of Solicitation Documents
A prospective Offeror requiring any clarification of the Solicitation Documents may notify UNESCO in writing at the organisation’s mailing address or fax or email number indicated in the RFP. UNESCO will respond in writing to any request for clarification of the Solicitation Documents that it receives earlier than two weeks prior to the deadline for the submission of Proposals. Written copies of the organisation’s response (including an explanation of the query but without identifying the source of inquiry) may be sent to all prospective Offerors that have received the Solicitation Documents.
7. Amendments of Solicitation Documents
At any time prior to the deadline for submission of Proposals, UNESCO may, for any reason, whether at its own initiative or in response to a clarification requested by a prospective Offeror, modify the Solicitation Documents by amendment.
All prospective Offerors that have received the Solicitation Documents will be notified in writing of all amendments to the Solicitation Documents.
In order to afford prospective Offerors reasonable time in which to take the amendments into account in preparing their offers, UNESCO may, at its discretion, extend the deadline for the submission of Proposals.
Form AM 10-10 (June 2017)
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C. PREPARATION OF PROPOSALS
The offers received must include information in sufficient scope and detail to allow UNESCO to consider whether the company has the necessary capability, experience, expertise, financial strength and the required capacity to perform the services satisfactorily.
8. Language of the Proposal
The Proposals prepared by the Offeror and all correspondence and documents relating to the Proposal exchanged by the Offeror and UNESCO shall be written in English. Any printed literature furnished by the Offeror may be written in another language so long as accompanied by a translation of its pertinent passages in which case, for purposes of interpretation of the Proposal, the language as stated in the Solicitation Documents applies.
9. Documents Comprising the Proposal
The Proposal shall comprise the following components:
- a) Proposal submission form;
- b) Operational and technical part of the Proposal, including documentation to demonstrate that theOfferor meets all requirements;
- c) Price schedule, completed in accordance with clauses 10 &11;
10. Proposal Form – Presentation of the technical proposal
The Offeror shall structure the technical part of its Proposal as follows:
10.1. Description of the firm/institution and its qualifications
(a) Management Structure
This Section should provide corporate orientation to include company’s profile (year and country of incorporation – copy of certificate of incorporation), a brief description of present activities focusing on services related to the Proposal as well as an outline of recent experience on similar projects, including experience in the country.
The firm/institution should describe the organizational unit(s) that will become responsible for the contract, and the general management approach towards a project of this kind. The Offeror should identify the person(s) representing the Offeror in any future dealing with UNESCO.
Offeror to provide supporting information as to firm’s technical reliability, financial and managerial capacity to perform the services.
(b) Resource Plan
This Section should fully explain the Offeror’s resources in terms of personnel and facilities necessary for the performance of the requirements, and any plans for their expansion. It should describe Offeror’s current capabilities/facilities and any plans for their expansion.
10.2. Proposed Approach, Methodology, Timing and Outputs
This section should demonstrate the Offeror’s responsiveness to the TOR and include detailed description of the manner in which the firm/institution would respond to the TOR, addressing the requirements, as specified, point by point. You should include the number of person-working days in each specialization that you consider necessary to carry out all work required.
For assessment of your understanding of the requirements please include any assumptions as well as comments on the data, support services and facilities to be provided by the beneficiary as indicated in the Statement of Requirements/TOR, or as you may otherwise believe to be necessary.
10.3. Proposed Personnel
In this section, the offeror should reflect the project staffing including the work tasks to be assigned to each staff member as well as their qualifications with reference to practical experience relating to specialization area of the project for each proposed staff. The complete CV’s of proposed staff is to be submitted.
If applicable, this staffing proposal should be supported by an organigram illustrating the reporting lines, together with a description of such organization structure.
The technical part of the Proposal should not contain any pricing information whatsoever on the services offered. Pricing information shall be separated and only contained in the appropriate Price Schedule.
Form AM 10-10 (June 2017)
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It is mandatory that the Offeror’s Proposal numbering system corresponds with the numbering system as provided in the TOR. All references to descriptive material and brochures should be included in the respective paragraph, though material/documents themselves may be provided as annexes to the Proposal/response.
11. Price Proposal
The Offeror shall indicate on an appropriate Price Schedule, an example of which is contained in the Price Schedule sheet, the prices of services it proposes to supply under the contract, if selected.
12. Proposal currencies
Your separate price envelop must contain an overall quotation in a single currency. All prices shall be quoted in USD.
13. Period of validity of proposals
Proposals shall remain valid for ninety (90) days after the date of Proposal submission prescribed by UNESCO, pursuant to the deadline clause. A Proposal valid for a shorter period may be rejected by UNESCO on the grounds that it is non-responsive.
14. Format and signing of proposals
The Bid shall be typed and shall be signed by the Bidder or a person or persons duly authorised to bind the Bidder to the contract. A Bid shall contain no interlineations, erasures, or overwriting except, as necessary to correct errors made by the Bidder, in which case such corrections shall be initialled by the person or persons signing the bid.
15. Payment
In full consideration for the complete and satisfactory performance of the services of the contract, UNESCO shall effect payments to the Contractor within 30 days after receipt and acceptance of the invoices submitted by the contractor for services provided.
D. SUBMISSION OF PROPOSALS
16. Marking of proposals
The Offeror shall send the Proposal in two separate email messages, as detailed below.
The first and second email messages shall:
(a) Be addressed to cairo-rfp@unesco.org given in the cover page of these Solicitation documents; and make reference to the “subject” indicated, and a statement: “PROPOSAL FOR SERVICES”, to be completed with the time and the date specified pursuant to clause 17 of Instructions to Bidders.
(b) Both first and second email messages shall indicate the name and address of the Offeror.
The first email message shall be marked Technical Proposal and contain the information specified in Clause 10 above.
The second email message shall be marked Financial Proposal include the Price Proposal duly identified as such.
17. Deadline for submission of proposals
Proposals must be received on or before the date and time specified on the cover page of these Solicitation Documents.
UNESCO may, at its own discretion extend this deadline for the submission of Proposals by amending the solicitation documents in accordance with clause Amendments of Solicitation Documents.
18. Late Proposals
Any Proposal received by UNESCO after the deadline for submission of proposals, pursuant to clause Deadline for the submission of proposals, will be rejected.
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Form AM 10-10 (June 2017)
19. Modification and withdrawal of Proposals
The Offeror may withdraw its Proposal after the Proposal’s submission, provided that written notice of the withdrawal is received by UNESCO prior to the deadline specified in the RFP. Proposals may not be modified or withdrawn after that time.
E. OPENING ANDEVALUATION OF PROPOSALS 20. Opening of proposals
UNESCO representatives will open all Proposals after the deadline for submissions and in accordance with the rules and regulations of the organization.
21. Clarification of proposals
To assist in the examination, evaluation and comparison of Proposals, UNESCO may at its discretion, ask the Offeror for clarification of its Proposal. The request for clarification and the response shall be in writing and no change in price or substance of the Proposal shall be sought, offered or permitted.
22. Preliminary examination
UNESCO will examine the Proposals to determine whether they are complete, whether any computational errors have been made, whether the documents have been properly signed, and whether the Proposals are generally in order.
Prior to the detailed evaluation, UNESCO will determine the substantial responsiveness of each Proposal to the Request for Proposals (RFP). For purposes of these Clauses, a substantially responsive Proposal is one, which conforms to all the terms and conditions of the RFP without material deviations. The determination of a Proposal’s responsiveness is based on the contents of theProposal itself without recourse to extrinsic evidence.
A Proposal determined as not substantially responsive will be rejected by UNESCO.
23. Evaluation and comparison of proposals
A two-stage procedure will be used in evaluating the proposals, with evaluation of the technical component being completed prior to any price component being opened and compared. The Price Component will be opened only for submissions that passed the minimum score of 70 % of the total points obtainable for the technical evaluation.
The technical proposal is evaluated on the basis of its responsiveness to the Terms of Reference (TOR).
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Form AM 10-10 (June 2017)
HIGHEST TOTAL SCORE OF WEIGHTED TEHCHNICAL AND FINANCIAL CRITERIA
The price proposal of all offerors, who have attained minimum 70 % score in the technical evaluation, will be compared. The contract will be awarded to the offeror that receives the highest score out of a pre-determined set of weighted technical and financial criteria as specified below.
Technical Proposal Evaluation Form
Sample: Summary of Technical Proposal Evaluation Forms
Points Obtainable
Name of Firm / Institution
A B C
Name of Firm / Institution
A B C
Form AM 10-10 (June 2017)
- Expertise of Firm / Institution submitting Proposal 200
- Proposed Work Plan and Approach 400
- Personnel 100
Sub-total for Technical Evaluation |
700 |
Financial Proposal Evaluation Form
Sample: Summary of Financial Proposal
Points Obtainable
Financial Proposal 300
Sub-total for Financial Evaluation |
300 |
Evaluation of the price proposals (of all Offerors who have attained minimum 70 % score in the technical evaluation) will be based on the weight scoring method as follows:
- – Financial proposals are opened and list of prices is prepared, where the lowest price is ranked as the first one (receiving highest amount of points) and the most expensive as the last one (receiving the least amount of points).
- – Lowest price is given maximum points (e.g. 300), for other prices the points are assigned based on the following formula: [Amount of points = lowest price/other price * total points obtainable for financial proposal]An example:
- – Offeror A – lowest price ranked as 1st in the amount of USD 10,000 = a
- – Offeror B – second lowest price ranked as 2nd in the amount of USD 15,000 = bPoints assigned to A = 300 & Points assigned to B = 200 (following formula: a/b * 300 i.e. 10,000/15,000 * 300 = 200 points)
Option 2: Combined Technical and Financial Evaluation Form
Sample: Summary of Financial Proposal Evaluation Forms
Points Obtainable
Name of Firm / Institution
A B
C D
Sub-total Technical Proposal 700 Sub-total Financial Proposal 300
F. AWARD OF CONTRACT
24. Award criteria, award of contract
Total 1000 |
UNESCO reserves the right to accept or reject any Proposal, and to annul the solicitation process and reject all Proposals at any time prior to award of contract, without thereby incurring any liability to the affected Offeror or any obligation to inform the affected Offeror or Offerors of the grounds for such action.
Prior to expiration of the period of proposal validity, UNESCO will award the contract to the qualified Offeror whose Proposal after being evaluated is considered to be the most responsive to the needs of the organisation and activity concerned.
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25. Purchaser’s right to vary requirements at time of award and to negotiate
UNESCO reserves the right at the time of award of contract to increase or decrease by up to 20% the quantity of services and goods specified in the RFP without any change in hourly/daily or any other rates or prices proposed by the Bidders or other terms and conditions.
UNESCO reserves the right to undertake further negotiations on the proposed offer.
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Form AM 10-10 (June 2017)
ANNEX II – General Terms and Conditions for Professional Services
Form AM 10-10 (June 2017)
1. LEGAL STATUS
The Contractor shall be considered as having the legal status of an independent contractor vis-à-vis UNESCO. The Contractor’s personnel and sub-contractors shall not be considered in any respect as being the employees or agents of UNESCO.
2. SOURCE OF INSTRUCTIONS
The Contractor shall neither seek nor accept instructions from any authority external to UNESCO in connection with the performance of its services under this Contract. The Contractor shall refrain from any action, which may adversely affect UNESCO or the United Nations and shall fulfill its commitments with the fullest regard to the interests of UNESCO.
3. CONTRACTOR’S RESPONSIBILITY FOR EMPLOYEES
The Contractor shall be responsible for the professional and technical competence of its employees and will select, for work under this Contract, reliable individuals who will perform effectively in the implementation of this Contract, respect the local customs, and conform to a high standard of moral and ethical conduct.
4. ASSIGNMENT
The Contractor shall not assign, transfer, pledge or make other disposition of this Contract or any part thereof, or any of the Contractor’s rights, claims or obligations under this Contract except with the prior written consent of UNESCO.
5. SUB-CONTRACTING
In the event the Contractor requires the services of sub-contractors, the Contractor shall obtain the prior written approval and clearance of UNESCO for all sub-contractors. The approval of UNESCO of a sub- contractor shall not relieve the Contractor of any of its obligations under this Contract. The terms of any sub-contract shall be subject to and conform with the provisions of this Contract.
6. OFFICIALS NOT TO BENEFIT
The Contractor warrants that no official of UNESCO has received or will be offered by the Contractor any direct or indirect benefit arising from this Contract or the award thereof. The Contractor agrees that breach of this provision is a breach of an essential term of this Contract.
7. INDEMNIFICA TION
The Contractor shall indemnify, hold and save harmless, and defend, at its own expense, UNESCO, its officials, agents, and employees from and against all suits, claims, demands, and liability of any nature or kind, including their costs and expenses, arising out of acts or omissions of the Contractor, or the Contractor’s employees, officers, agents or sub-contractors, in the performance of this Contract. This provision shall extend, inter-alia, to claims and liability in the nature of workmen’s compensation, products liability and liability arising out of the use of patented inventions or devices, copyrighted material or other intellectual property by the Contractor, its employees, officers, agents, servants or sub-contractors. The obligations under this Article do not lapse upon termination of this Contract.
8. INSURANCE AND LIABILITIES TO THIRD PARTIES
The Contractor shall provide and thereafter maintain insurance against all risks in respect of its property and any equipment used for the execution of this Contract. The Contractor shall provide and thereafter maintain all appropriate workmen’s compensation insurance, or its equivalent, with respect to its employees to cover claims for personal injury or death in connection with this Contract. The Contractor shall also provide and thereafter maintain liability insurance in an adequate amount to cover third party claims for death or bodily injury, or loss of or damage to property, arising from or in connection with the provision of services under this Contract or the operation of any vehicles, The Contractor shall provide and thereafter maintain all appropriate workmen’s compensation insurance, or its equivalent, with respect to its employees to cover claims for personal injury or death in connection with this Contract or the operation of any vehicles, boats, airplanes or other equipment owned or leased by the Contractor or its agents, servants, employees or sub-contractors performing work or services in connection with this Contract. Except for the workmen’s compensation insurance, the insurance policies under this Article shall:
8.1 Name UNESCO as additional insured;
8.2 Include a waiver of subrogation of the Contractor’s rights to the insurance carrier against UNESCO;
8.3 Provide that UNESCO shall receive thirty (30) days written notice from the insurers prior to any cancellation or change of coverage8.4 The Contractor shall, upon request, provide UNESCO with satisfactory evidence of the insurance required under this Article.
9. ENCUMBRANCES/LIENS
The Contractor shall not cause or permit any lien, attachment or other encumbrance by any person to be placed on file or to remain on file in any public office or on file with UNESCO against any monies due or to become due for any work done or materials furnished under this Contract, or by reason of any other claim or demand against the Contractor.
10. TITLE TO EQUIPMENT
Title to any equipment and supplies that may be furnished by UNESCO shall rest with UNESCO and any such equipment shall be returned to UNESCO at the conclusion of this Contract or when no longer needed by the Contractor. Such equipment, when returned to UNESCO, shall be in the same condition as when delivered to the Contractor, subject to normal wear and tear. The Contractor shall be liable to compensate UNESCO for equipment determined to be damaged or degraded beyond normal wear and tear.
11. COPYRIGHT, PATENTS AND OTHER PROPRIETARY RIGHTS
UNESCO shall be entitled to all intellectual property and other proprietary rights including but not limited to patents, copyrights, and trademarks, with regard to products, or documents and other materials which bear a direct relation to or are produced or prepared or collected in consequence of or in the course of the execution of this Contract. At UNESCO’s request, the Contractor shall take all necessary steps, execute all necessary documents and generally assist in securing such proprietary rights and transferring them to UNESCO in compliance with the requirements of the applicable law
12. USE OF NAME, EMBLEM OR OFFICIAL SEAL OF UNESCO OR THE UN
The Contractor shall not advertise or otherwise make public the fact that it is a Contractor with UNESCO, nor shall the Contractor, in any manner whatsoever use the name, emblem or official seal of UNESCO, or any abbreviation of the name of UNESCO in connection with its business or otherwise.
13. CONFIDENTIAL NATURE OF DOCUMENTS AND INFORMATION
Drawings, photographs, plans, reports, recommendations, estimates, documents and all other data compiled by or received by the Contractor under this Contract shall be the property of UNESCO, shall be treated as confidential and shall be delivered only to UNESCO authorized officials on completion of work under this Contract. The Contractor may not communicate at any time to any other person, Government or authority external to UNESCO, any information known to it by reason of its association with UNESCO, which has not been made public except with the authorization of UNESCO; nor shall the Contractor at any time use such information to private advantage. These obligations do not lapse upon termination of this Contract.
14. FORCE MAJEURE; OTHER CHANGES IN CONDITIONS
Force majeure, as used in this Article, means acts of God, war (whether declared or not), invasion, revolution, insurrection, or other acts of a similar nature or force, which are beyond the control of the Parties. In the event of and as soon as possible after the occurrence of any cause constituting force majeure, the Contractor shall give notice and full particulars in writing to UNESCO, of such occurrence or change if the Contractor is thereby rendered unable, wholly or in part, to perform its obligations and meet its responsibilities under this Contract. The Contractor shall also notify UNESCO of any other changes in conditions or the occurrence of any event, which interferes or threatens to interfere with its performance of this Contract. The notice shall include steps proposed by the Contractor to be taken including any reasonable alternative means for performance that is not prevented by force majeure. On receipt of the notice required under this Article, UNESCO shall take such action as, in its sole discretion, it considers to be appropriate or necessary in the circumstances, including the granting to the Contractor of a reasonable extension of time in which to perform its obligations under this Contract. If the Contractor is rendered permanently unable, wholly, or in part, by reason of force majeure to perform its obligations and meet its
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responsibilities under this Contract, UNESCO shall have the right to suspend or terminate this Contract on the same terms and conditions as are provided for in Article 15, “Termination”, except that the period of notice shall be seven (7) days instead of thirty (30) days.
15. TERMINATION
Either party may terminate this Contract for cause, in whole or in part, upon thirty days notice, in writing, to the other party. The initiation of arbitral proceedings in accordance with Article 16 “Settlement of Disputes” below shall not be deemed a termination of this Contract. UNESCO reserves the right to terminate without cause this Contract at any time upon 15 days prior written notice to the Contractor, in which case UNESCO shall reimburse the Contractor for all reasonable costs incurred by the Contractor prior to receipt of the notice of termination. In the event of any termination by UNESCO under this Article, no payment shall be due from UNESCO to the Contractor except for work and services satisfactorily performed in conformity with the express terms of this Contract. The Contractor shall take immediate steps to terminate the work and services in a prompt and orderly manner and to minimize losses and further expenditures. Should the Contractor be adjudged bankrupt, or be liquidated or become insolvent, or should the Contractor make an assignment for the benefit of its creditors, or should a Receiver be appointed on account of the insolvency of the Contractor, UNESCO may, without prejudice to any other right or remedy it may have, terminate this Contract forthwith. The Contractor shall immediately inform UNESCO of the occurrence of any of the above events.
16. SETTLEMENT OF DISPUTES
16.1 Amicable Settlement
The Parties shall use their best efforts to settle amicably any dispute, controversy or claim arising out of, or relating to this Contract or the breach, termination or invalidity thereof. Where the parties wish to seek such an amicable settlement through conciliation, the conciliation shall take place in accordance with the UNCITRAL Conciliation Rules then obtaining, or according to such other procedure as may be agreed between the parties.
16.2 Arbitration
Unless, any such dispute, controversy or claim between the Parties arising out of or relating to this Contract or the breach, termination or invalidity thereof is settled amicably under the preceding paragraph of this Article within sixty (60) days after receipt by one Party of the other Party’s request for such amicable settlement, such dispute, controversy or claim shall be referred by either Party to arbitration in accordance with the UNCITRAL Arbitration Rules then obtaining, including its provisions on applicable law. The arbitral tribunal shall have no authority to award punitive damages. The Parties shall be bound by any arbitration award rendered as a result of such arbitration as the final adjudication of any such controversy, claim or dispute.
17. PRIVILEGES AND IMMUNITIES
Nothing in or relating to this Contract shall be deemed a waiver, express or implied, of any of the privileges and immunities of UNESCO.
18. TAX EXEMPTION
18.1 Section 7 of the Convention on the Privileges and Immunities of the United Nations provides, inter-alia, that UNESCO, is exempt from all direct taxes, except charges for public utility services, and is exempt from customs duties and charges of a similar nature in respect of articles imported or exported for its official use. In the event any governmental authority refuses to recognize the UNESCO exemption from such taxes, duties or charges, the Contractor shall immediately consult with UNESCO to determine a mutually acceptable procedure. 18.2 Accordingly, the Contractor authorizes UNESCO to deduct from the Contractor’s invoice any amount representing such taxes, duties or charges, unless the Contractor has consulted with UNESCO before the payment thereof and UNESCO has, in each instance, specifically authorized the Contractor to pay such taxes, duties or charges under protest. In that event, the Contractor shall provide UNESCO with written evidence that payment of such taxes, duties or charges has been made and appropriately authorized.
19. CHILD LABOUR
19.1 The Contractor represents and warrants that neither it, nor any of its suppliers is engaged in any practice inconsistent with the rights set forth in the Convention on the Rights of the Child, including Article
32 thereof, which, inter-alia, requires that a child shall be protected from performing any work that is likely to be hazardous or to interfere with the child’s education, or to be harmful to the child’s health or physical mental, spiritual, moral or social development.
19.2 Any breach of this representation and warranty shall entitle UNESCO to terminate this Contract immediately upon notice to the Contractor, at no cost to UNESCO.
20. MINES
20.1 The Contractor represents and warrants that neither it nor any of its suppliers is actively and directly engaged in patent activities, development, assembly, production, trade or manufacture of mines or in such activities in respect of components primarily utilized in the manufacture of Mines. The term “Mines” means those devices defined in Article 2, Paragraphs 1, 4 and 5 of Protocol II annexed to the Convention on Prohibitions and Restrictions on the Use of Certain Conventional Weapons Which May Be Deemed to Be Excessively Injurious or to Have Indiscriminate Effects of 1980.
20.2 Any breach of this representation and warranty shall entitle UNESCO to terminate this Contract immediately upon notice to the Contractor, without any liability for termination charges or any other liability of any kind of UNESCO.
21. OBSERVANCE OF THE LAW
The Contractor shall comply with all laws, ordinances, rules, and regulations bearing upon the performance of its obligations under the terms of this Contract.
22. AUTHORITY TO MODIFY
No modification or change in this Contract, no waiver of any of its provisions or any additional contractual relationship of any kind with the Contractor shall be valid and enforceable against UNESCO unless provided by an amendment to this Contract signed by the authorized official of UNESCO.
23. SECURITY
The responsibility for the safety and security of the Contractor and its personnel and property, and of UNESCO property in the Contractor’s custody, rests with the Contractor.
The Contractor shall:
(a) put in place an appropriate security plan and maintain the security plan, taking into account the security situation in the country where the services are being provided;
(b) assume all risks and liabilities related to the Contractor’s security, and the full implementation of the security plan.
UNESCO reserves the right to verify whether such a plan is in place, and to suggest modifications to the plan when necessary. Failure to maintain and implement an appropriate security plan as required hereunder shall be deemed a breach of this contract. Notwithstanding the foregoing, the Contractor shall remain solely responsible for the security of its personnel and for UNESCO property in its custody.
24. ANTI-TERRORISM
The Contractor agrees to undertake all reasonable efforts to ensure that none of the UNESCO funds received under this Contract are used to provide support to individuals or entities subject to sanctions measures imposed by the Security Council and that the recipients of any amounts provided by UNESCO hereunder do not appear on the Consolidated United Nations Security Council Sanctions List, including the UN Security Council Resolution 1267 (1989). The list can be accessed via: https://www.un.org/sc/suborg/en/sanctions/un-sc-consolidated-list.
This provision must be included in all sub-contracts or sub-agreements entered into under this Contract.
Form AM 10-10 (June 2017)
10
Form AM 10-10 (June 2017)
ANNEX III – Terms of Reference (TOR)
I. BACKGROUND
The UNESCO Science-2-Innovation Network (UNS2IN), which is a program of UNESCO- NECTAR, has been designed to galvanize science and STEM education in the Arab Region and Africa. In line with the efforts to support STEM education, the network offers the opportunity for students to polish their scientific knowledge and develop their creativity, criticism, and interest for scientific and technical progress in a well-defined scientific approach.
The network avails the opportunity to support the renewal and development of the science curriculum in the primary and secondary schools, through its three modules: the Basic Sciences (BS) module, the Scientific Research (SR) module, the Inquiry-based Science Education (IBSE) module, and which are complimented by the English as a Second Language (aESL) module.
This portal was created under Moodle which is a free and open-source learning management system (LMS) written in PHP and distributed under the GNU (General Public License) Developed on pedagogical principles, Moodle is used for blended learning, distance education, flipped classroom and other e-learning projects in schools, universities, workplaces and other sectors. With customizable management features, Moodle is used to create private websites with online courses for educators and trainers to achieve learning goals. Moodle allows for extending and tailoring learning environments using community-sourced plugins.
UNS2IN was developed in 2015 with Moodle 2.7, which is an obsoleted version and its support was stopped till 2017 and couldn’t be upgraded to newer version.
The current Moodle version is 4.0, which is supporting the latest web technologies including responsive interface, improved security levels benefitting from latest system upgrades, and much more reliability and performance improvement; in addition to many new features and services that empower Moodle and make it the best LMS Open Source.
II. OBJECTIVES
Under the supervision of the Policy and Capacity Building (PCB)/ Science program specialist, UNESCO Cairo seeks to upgrade the old version of UNS2IN Network with the latest web technologies including responsive interface, improved security levels benefitting from latest system upgrades, and much more reliability and performance improvement, and add the resulting module to the UNESCO Cairo open Science Portal that was created last year.
Revised: June 2016 BFM/FPC
III. GENERAL REQUIREMENTS
UNS2IN Tasks and Responsibilities
UNESCO Cairo seeks the services of an IT company to specifically undertake the following tasks to the 2015 version of the UNS2IN network:
➢ Install the latest Moodle version.
➢ Implement attractive and responsive design.
➢ Arabic/English support.
➢ Migrate all compatible modules.
➢ Recreate non-compatible and non-working modules. ➢ Develop new modules.
➢ Implementing of 165 BrainPOP courses.
➢ Continues upgrade, maintenance and support.
Task 1: Installation of the latest Moodle LMS
New Moodle LMS installation:
- Latest version.
- New Responsive Design.
- Arabic/English Languages.
Task 2: Migration of old modules and courses
Migration of old modules and courses:
1. Scientific Research: Guidelines Wizard; Projects Illustration; Ask an Expert; Submit Project;
and Submitted Projects
2. English as second language: Take English Courses at USA Learns; and Take Quizzes 3. Forum
4. Photo Gallery
Task 3: Re-development of non-compatible modules and courses
New Moodle LMS installation:
- Chat
- Inquiry-based Science Education IBSE (need more details)
Task 4: Implementation of BrainPOP Courses (165 courses)
A.Must-know Science & Skills • Force
• Acceleration • Gravity
• Work
• Power
• Inclined Plane • Levers
• wheel & Axle • Pulleys
• Gears
• Newton’s Laws
of
• Kinetic Energy • Flight
• Heat
• Light
• Sound
• Waves
• Refraction &
Diffraction • Computer
Motion
• Hydraulics
• Measuring Matter
• Matter Changing State • pH Scale
• Buoyancy
• Potential Energy
Form AM 10-10 (June 2017)
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• Computer Mouse B.Energy Technologies
- Electric circuits
- Electromagnets
- ElectromagneticInduction
- ElectromagneticSpectrum C.Cellular Life & Genetics
• Bacteria
• Pasteurization
• Cells
• Cell Structure
• Cell Specialization
D. Earth System
• Earth’s Atmosphere • Earth’s Structure
• Plate Tectonics
• Tides
• Solstice & Equinox
E.Body Systems
• Human Body • Skeleton
• Blood
• Brain
• Heart
• Spinal Cord • Joints
• Muscles
• Skin
F. Matter & Chemistry
- Property Changes
- Atomic Model
- Periodic Table ofElements
- Acids and Bases
- Chemical BondsG.Space Science • Asteroids
• Big Bang
• Black Holes
• Conserving Energy • Batteries
• Solar energy
• Photosynthesis
• Wind Energy • Fuel Cells
• Cellular Respiration • Diffusion
• Active Transport
• Passive Transport
• DNA
• Ozone Layer
• Natural Disasters • Earthquakes
• Floods
• Hurricanes
• Appendix • Eyes
• Hearing
• Taste
• Voice
• Circulatory System
• Digestive System
• Endocrine System
• Reproductive System
• Chemical Equations
• Compounds & Mixtures • Law of Conservation of
Mass
• Diffusion • Ions
• Comets
• Constellation • Dark Matter
• Biofuels
• Dams (hydropower) • Nuclear Energy
• Radioactivity
• RNA
• Stem Cells
• Classification
• Genetics
• Genetic Mutation
• Tornadoes
• Tsunami
• Volcanos
• Ozone Layer
• Global Warming
• Respiratory System • Urinary System
• Immune System
• Lymphatic System • Nervous System
• Neurons
• Hormones
• Isotopes
• Moles
• Metals
• Mineral Identification • Nanotechnology
• Eclipse
• Exoplanets • Galaxies
Form AM 10-10 (June 2017)
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• International Space Station
• Milky Way
• Moon Phases • Solar System
• Outer Solar System
• Radio
• Television • Radar
• Satellites
• Cars
• Airbags
• Cloning
• Fireworks
• GPS
• Railroad History
• Submarines
• Social Networking
• Life Cycles of Stars
H. Computer Science & Communications
- Binary
- Data Storage Devices
- Printers
- Internet
- ComputerProgramming
I. Innovative Technologies
- Cell Phones
- Hybrid Cars
- 3D Printing
- Assembly Line
- Body Scans
- Analog & Digital Recording
- Bridges
- Skyscrapers
• Cloud Computing • Computer Viruses • Robot
• Digital Animation • Video Games
• MP3
• Space Flights
• Telescopes
• Microscopes
• Refrigerator
• Laser
• Cameras
• Apollo Project
• Waste Management • Recycling
Form AM 10-10 (June 2017)
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Task 5: Adding New Modules
Development of the following new modules:
- Certification Issuance.
- Competition Management by: School, Governance, Country, and Region.
- Events/News.
- Mailing List.
IV. Server Hosting
UN2IN portal must be installed on the current server that is at present hosting the portal of UNESCO Arab Science Podium (UASP) as the following:
- Moodle installation should be on UASP server.
- URL: subdomain.UNESCOArabSciencePodium.org (subdomain should be specified byUNESCO team)
- Integrated with UASP DNS Service
- SSL Certificate for subdomain.UNESCOArabSciencePodium.org
- Premium Mailing list subscription to support UNESCO portals emails and mailing listquick and secure delivery.
V. Maintenance & Support
Vendor has to provide FREE maintenance and support during first year starting from contract signature. Starting the next year vendor should submit and maintenance and support contract guarantying the following:
- Continues Moodle system updates and upgrades.
- Continues environment and security updates and upgrades.
- Continues SSL license renewal.
VI. UNESCO Portals Administration
UNESCO Cairo Office for Science is looking for the best operation of the following portals and tasks:
- UNESCO Arab Sciences Podium (UASP) portal:
- 1.1. All sections data entry and updates in coordination with UNESCO team.
- 1.2. Create and follow the portal LinkedIn account to communicate with the Arab expertsand researchers.
- 1.3. Subscribe to LinkedIn Premium account to have an effective tool to find andcommunicate with Arab Experts and Researchers.
- 1.4. Send invitations and newsletters to portal mailing lists in coordination with UNESCOteam.
- 1.5. Give support to the registered experts and researchers.
- UNESCO to Innovation Network (UN2IN) portal:
- 2.1. All sections data entry and updates in coordination with UNESCO team (in exceptionof courses creation).
- 2.2. Send invitations and newsletters to portal mailing lists in coordination with UNESCOteam.
- 2.3. Give support to the registered users.
Form AM 10-10 (June 2017)
Revised: June 2016 BFM/FPC
VII. Durationandtiming:
The consultant/ consultancy firm should deliver the final product within a 4-months period after signing the contract. The contract shall expire on the satisfactory completion of the services described above.
VIII. Implementation Schedule:
Phases
The first phase (preparatory works)
The second phase (system development)
The third phase (launch of the web site)
Warranty and continuous development
Deadlines
Form AM 10-10 (June 2017)
1st month 2nd
month month
3rd 4th month
16th month
The Supplier shall propose the final implementation plan, which in general, shall be following the proposed one in this document. Minor deviations (no more than one month) from the proposed schedule are acceptable but require the prior approval of UNESCO Regional Bureau for Sciences in the Arab States.
All of the above-mentioned tasks should be done in consultation with UNESCO Regional Bureau for Sciences in the Arab States.
IX. Payment Terms
Pursuant to compliance with the methodological requirements, payment will occur in two instalments, one after the first two deliverables, and the final payment at completion. Payment at both phases is contingent on acceptance of the relevant deliverables by the responsible UNESCO Programme Specialist. Acceptance of the deliverables is at the sole discretion of UNESCO, but shall not be unreasonably withheld. The payment breakdown structure and schedule is addressed in the signed contract.
X. Qualifications and Competencies
The supplier qualifications eligible for the services described in this document include:
1) Minimum of 7 years’ experience in ICT with a focus on the website and web-portals development;
2) Experience in web software design, installation and technical support in web system management;
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3)
4) 5)
6) 7)
Proven success in the establishment of web portal and interactive management systems in recent three years;
Experience in working with modern hardware server solutions and software platforms; Experience in ensuring systems compatibility to find highly productive and reliable solutions;
Workforce with related qualifications, including at least one expert with a minimum of 5 years’ experience in the design of web-portal management systems; and
Experience in using and designing content management systems with preferably background in research and science.
Key personnel qualification requirements:
- 1) Project manager (Development Team leader), M.Sc. in Computer Science or Project management with a minimum of 5 years and more experience in the implementation of electronic web management systems with the focus on e-Governance. Fluent in written and spoken Arabic and English preferably with a background related to research or science fields.
- 2) Software Engineers, B.Sc., preferably an M.Sc. in Computer Science with 5 years and more software design and development experience in the design of electronic management systems with the focus on e-Governance.
- 3) Database specialist, B.Sc., preferably M.Sc. in Computer Science with 5 years and more experience relational database management. Should have extensive skills in MySQL and PostgreSQL. Proven ability to organize the migration of large databases. Skills to manage the ETL (Extract, Transform, Load) processes.
The submitted proposal should include the work plan, approach, timeline and financial offer along with the CV or qualification of the key personnel. The proposal must describe and explain the means and methodology of the delivery of the requirements and addressing the demands of the RFP; providing a detailed description of the essential performance characteristics, reporting conditions and quality assurance mechanisms that will be put in place, while demonstrating that the proposed methodology will be appropriate to the local conditions and context of the work. In addition to the proposal, it is also expected to submit the licenses, certifications, accreditations, recent Audited Financial Statements, and list of clients for similar services indicating description of contract scope, contract duration, contract value, contact references as well as a minimum of two samples of similar work.
Form AM 10-10 (June 2017)
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ANNEX IV – Proposal Submission Form To form an integral part of your technical proposal
Dear Sir / Madam,
Having examined the Solicitation Documents, the receipt of which is hereby duly acknowledged, we, the undersigned, offer to provide Professional Services for the sum as may be ascertained in accordance with the Price Schedule attached herewith and made part of this Proposal.
We undertake, if our Proposal is accepted, to commence and complete delivery of all services specified in the contract within the time frame stipulated.
We agree to abide by this Proposal for a period of 90 days from the Proposal Closing Date as stipulated in the Solicitation Documents, and it shall remain binding upon us and may be accepted at any time before the expiration of that period.
We understand that you are not bound to accept any Proposal you may receive.
Name of Bidder: Address of Bidder:
Authorised Signature:
Name & title of Authorised Signature:
Date:
Form AM 10-10 (June 2017)
TO: UNESCO
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ANNEX V – Price Schedule Form
GENERAL INSTRUCTIONS
1. The Bidder is asked to prepare the Price Schedule as a separate envelope from the rest of the RFP response as indicated in paragraph 16 (b) of the Instructions to Offerors.
2. All prices/rates quoted must be exclusive of all taxes, since the UNESCO is exempt from taxes as detailed in Annex II, Clause 18.1
3. The Price Schedule must provide a detailed cost breakdown. Provide separate figures for each functional grouping or category. If the contractor is required to travel in order to perform the work described in the TOR, a lump sum must be included in the total amount or to be listed separately. No travel shall be reimbursed.
4. It is the policy of UNESCO not to grant advance payments except in unusual situations where the potential contractor whether a private firm, NGO or a government or other entity, specifies in the proposal that there are special circumstances warranting an advance payment. UNESCO, at its discretion, may however determine that such payment is not warranted or determine the conditions under which such payment would be made.
Any request for an advance payment is to be justified and documented and must be submitted with the financial proposal. This justification shall explain the need for the advance payment, itemise the amount requested and provide a time-schedule for utilisation of said amount.
Form AM 10-10 (June 2017)
Financial Proposal / Price Schedule
Request for Proposal Ref:
Total Financial Proposal [currency/amount]: Date of Submission:
Authorized Signature:
Description of Activity/Item
1. Remuneration
- 1.1 Team leader
- 1.2 Project manager
- 1.3 Branding consultant
- 1.4 Graph designer
- 1.5 Document layout editor
- 1.6 Researcher/assistant
- 1.7 Others
Description of Activity/Item
2. Other Expenses
- 2.1 Brochure material
- 2.2 Communications
- 2.3 Reproduction and Reports
- 2.4 Equipment and other items
- 2.5 Others (please specify)
No of Consultants
No of Consultants
Rate per Day [currency/ amount]
Rate per Day [currency/ amount]
No of man- days
No of man- days
Total [currency/amount]
Total [currency/amount]
1 This is not applicable to UNESCO Cairo Office. You are requested to include all relevant taxes in your financial offer.
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General Information
Company Name: City, Country Web Site URL: Contact Person: Title:
Phone:
Email Address:
Expertise of the Bidder
ANNEX VI – Vendor Information Form
Form AM 10-10 (June 2017)
Line of Business, area of expertise:
Type of business (manufacturer, distributor, etc):
Years of company experience:
Main export countries/area:
Past Contracts with other UN organizations:
References: Please provide at least three references including contact details for contracts for similar services to the one requested under this consultancy:
Organization Name/Country: Contact person: Telephone: Email: 1.
2.
3.
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